Oxford Tube service suspension from Monday 6th April 2020
Following the government’s guidance to stay at home and stop all non-essential travel, all Oxford Tube services will be temporarily suspended after Sunday 5 April.
Despite running a revised timetable, the number of people travelling on Oxford Tube services has dropped significantly since the national government guidance was issued on non-essential travel and the difficult decision has now been taken to suspend the service until further notice.
On behalf of everyone working on the Oxford Tube we would like to thank customers for their support and understanding over what is a very challenging period and we look forward to welcoming you back in the future.
Any customers with tickets booked through Oxford Tube should contact customer services via email to enquire about extending their ticket or a refund- we will work as quickly as we can to reply. Please email to email@example.com. We can also look to extend season tickets and move them to the period when we are operating again.
Due to low staff numbers our customer services team are unable to take calls until further notice. If you have an enquiry please email firstname.lastname@example.org and we will do our best to get back to within 24 hours.