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Contact Us

We care about protecting your privacy. View our Privacy Policy for details of how we collect and use your information.

If you want to contact us about the Oxford Tube, please fill in the form below, then click 'send message', and we will get back to you as soon as possible. If you are contacting us with regards to a booking, please include your reference number(s) so that we can track it down and help with your request more effectively.

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Oxford Tube
Customer Services:

We are able to support you between the following times:

Email, by phone or though social media from:

  • 08:00 to 18:00 Monday to Friday
  • 09:00 to 17:00 weekends


Phone: 0345 241 8000 - calls to this number are charged at local rates.

Twitter: @Oxford_Tube

You can also write to us at:

Oxford Tube Customer services

Oxford Tube
Freepost SCE 15567 

Please check our FAQs section to make sure that your question hasn't been answered already.

We will provide a response as quickly as possible and always within one week.

Oxford Tube takes its customer responsibilities seriously and have developed a Code of Practice, which can be viewed here.

Our Conditions of Carriage can be viewed here.

You can also contact us via Twitter.