We’re pretty proud of our coaches; comfort and quality!
On each coach we have:
• 77 reclining seats with footrests and good legroom
• At-seat wireless charging and USB ports
• Reading lights
• 3 point seat belts
• Air conditioning
• Toilet & washroom facilities
• Dedicated space for a wheelchair
• Low floor, step free entrance
• Free 4G Wi-Fi internet access
In the interests of the safety and comfort of all of our customers, we restrict the size, type and quantity of luggage or other belongings which you can bring onto our coaches and reserve the right to refuse permission for you to bring any item on board
Smaller bags and cases can be stored in the overhead luggage space or interior luggage racks. Larger bags and suitcases up to a maximum weight limit of 20kg should be presented to the driver for storage in the exterior luggage hold
Bikes will be stored in designated bike racks - please see question “Can I take my bike or ebike?”
Only the driver may store or remove luggage from the lockers or trailer, but it is your responsibility to see your luggage put on and taken off a coach
Except for any luggage stored in the hold of a coach, you must also look after your luggage at all times, including at any station and your hand luggage whilst on a coach
You remain responsible for any items you bring. You may not be allowed to travel if, for example, the available space for carriage of luggage is already full or, if, in the opinion of the driver, your luggage or belongings will block gangways and access to emergency exits on the bus
We reserve the right to request that you open any article of luggage for inspection by the driver or other company officer in your presence if, for reasons of security, it is considered necessary to do so
Fragile items such as electronic goods, portable televisions, computers, radios etc will only be carried if they are of reasonable size and securely packed. We will not be responsible for damage to such items however caused
Paint may only be carried in original and properly sealed containers of 5 litres or less
Certain items cannot be carried under any circumstances in the interests of safety. These include accumulators, explosives, ammunition, weapons and combustible or otherwise hazardous materials including petrol
Insurance is purchased by the company in accordance with our legal responsibility. All legal liabilities to third parties, to include damage to property and personal injury, are covered
There is no insurance cover provided for loss, damage or injury where the bus company has not been negligent. Personal travel insurance would provide passengers with such cover
Our liability for luggage is limited to £100 per passenger and you are advised to ensure that you have proper insurance if your luggage is worth more than this
Yes, up to 2 pushbikes can be carried on each coach. ebikes are not permitted
The designated racks allow for up to two standard cycles that do not exceed the dimensions below to be carried at any one time
Length: 1675mm
Height: 979mm
Width: 700mm
Passengers are advised that bicycles or bicycles with baskets that exceed the above dimensions will not fit in the racks due to restricted space
If the coach/storage area is full then all customers, including those with a bike, must wait for the next coach
Folding bikes can be stored in the external luggage compartment at the rear of the coach
We understand that sometimes your pet needs to travel with you. Pets, such as a dog or cat, can usually travel with you on our coaches. However, it's at the driver's discretion, the driver will consider things like if there is already another pet on the bus when making their decision
Guide dogs and assistance dogs are of course allowed at all times. Check out our Conditions of carriage policy for all the details
In order to maintain a good level of comfort and positive experience for all of our passengers, hot/smelly food is not permitted onboard (even when packaged)
The driver will request that any food is placed in the external luggage locker or disposed of before boarding